Toronto Hydro Energy Services

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	Street Lighting Streetlight Requests Programs Services

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Street Lighting / Streetlight Requests

Streetlight Service Request

With more than 160,000 street lights to maintain, we appreciate your help to identify street lights that are malfunctioning. You can submit your report using our Street Light Service Request form below or via phone at 416-542-3195.

It is very helpful to have the pole number, if posted on the pole.
The nearest municipal address is also very helpful to assist staff in locating the correct street light.
We ask you for your name and phone number in case staff needs to follow up with you.

If your request is concerning a light in a park please contact Access Toronto: accesstoronto@toronto.ca or call 416-338-0338. If your request is concerning a traffic light please call 416-397-8723. If you are not sure who to report your request to, click here.

What is your Contact Information? Note: Required fields are indicated by *

First Name: Last Name:

Daytime Phone: Ext. Email:

Include your personal information in our survey

What is the Nature of Your Request?

Please check one or more of the boxes below

	Single light out (one or two lights)		Multiple light outage (more than 3 in a row)
	Ligth is dim		Light is on during the day
	Light is flickering/turning on & off		Damaged street light pole
	Wires are exposed		Trees are blocking light
	Hanging or broken light fixture		Broken glass from a street light
	Graffiti on the street pole
	Other problem (please specify)

What is the Location of the Street Light Request?

Address: District:

Nearest major intersection:

If there is a number on the pole please enter it here:

Is there any additional information that you can provide to help identify the correct street light? Eg. Which side of the street the light is on (E, W, N or S), the number of street lights from the closest cross street (2nd pole south of Smith Ave) or various landmarks on or near the street light such as newspaper boxes or street signs.

If you are having difficulty using this form or describing the location of the street light please call us at 416-542-3195.